Welcome to Qutab Naturals! These Terms & Conditions outline the rules and regulations for using our website, located at https://qutabnaturals.com.
By accessing this website, we assume you accept these terms. Do not continue to use Qutab Naturals if you do not agree to all the terms and conditions stated on this page.
1. General Information
This website is owned and operated by Qutab Naturals, located at Eid Gah Circular Road, Lala Musa, Punjab, Pakistan. The following terms govern your use of our website and the purchase of products offered.
2. Use of Our Website
By using our site, you represent that:
- You are at least 18 years old or are visiting the site under the supervision of a parent or guardian.
- You will not misuse our services or violate any applicable laws.
We reserve the right to refuse service or cancel orders at our discretion.
3. Product Information
We strive to display accurate product descriptions, prices, and availability. However, we do not guarantee that all content is error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel the order and inform you accordingly.
4. Orders and Payments
- All orders placed on our website are subject to availability and confirmation.
- We accept payments via secure methods including Cash on Delivery (COD) and online payment gateways where available.
- Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
5. Shipping & Delivery
- We deliver across Pakistan.
- Delivery times typically range from 2 to 5 working days.
- Shipping charges, if any, will be calculated at checkout.
We are not responsible for delays caused by courier services or events beyond our control.
6. Returns & Refund Policy
We offer a 7-day return policy from the date of delivery. Products must be:
- Unused
- In original packaging
- Accompanied by proof of purchase
To initiate a return, contact us at sales@qutabnaturals.com . Refunds or replacements will be processed after inspection.
We do not accept returns on items that are:
- Opened or used
- Damaged due to misuse
- Marked as non-returnable on the product page
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Qutab Naturals and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without permission.
8. Limitation of Liability
Qutab Naturals is not liable for:
- Any indirect, incidental, or consequential damages
- Product misuse or allergic reactions
- Technical errors or site downtime
Our total liability for any claim will not exceed the amount you paid for the product.
9. User Accounts
If you create an account with us:
- Keep your login credentials secure.
- You are responsible for any activity under your account.
- Notify us immediately of any unauthorized access.
We reserve the right to terminate accounts that violate these terms.
10. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of the courts in Lala Musa, Punjab.
11. Changes to These Terms
We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page with the revised date.
Last updated: May 22, 2025
12. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
Qutab Naturals
📧 Email: sales@qutabnaturals.com
📍 Address: Lala Musa, Punjab, Pakistan, 50200